Frequently Asked Questions
Will my handmade item look exactly like the photo?
Handmade pieces can have individual differences. If an exact pattern, color, or detail matters to you, please contact me before ordering to ask about the specific item.
How long does processing take?
Orders typically take about 2 weeks to process before shipping. Please keep this processing time in mind when ordering for a gift or special occasion.
How long does shipping take?
Our shipping policy lists 7–14 business days after mailing, in addition to processing time. Tracking information can be provided. Please see the Shipping Policy for details.
Do you accept returns or refunds?
Our Refund Policy states that we do not accept returns or offer refunds. If you notice a discrepancy with your order, please email rebeccasgiftbox66@gmail.com.
How should I care for my item?
Care needs can vary by item and fabric. Follow any care instructions supplied with your piece. Machine wash on a gentle cycle in cold and /or hand spot clean. If you are unsure, please contact me before washing, drying, or ironing it.
How can I ask a question or inquire about a custom order?
I'd love to hear from you! Visit the Contact page or email rebeccasgiftbox66@gmail.com with your question or custom-order idea.